Reviews

Your impression of the quality and value of our services is very important to us.

Please take the time to carefully consider our customer reviews, compared to other firms.

The more you know about Riverview, the more you will appreciate our difference.

My family has entrusted Riverview funeral home with the care of our loved ones for many ỷears; grandparents, aunts and uncles, parents, siblings, children, etc. This past week my dad, Raymond Lewis, passed away, and without exception, Roy, Nick and the staff at Riverview did ăn outstanding job with his final services. Even in trying times like this past year, they served our family with the utmost respect, compassion and professionalism. On behalf of the Lewis family, I would like to thank Riverview funeral home. If you're in need of funeral services, I would highly recommend Riverview

~Dave Lewis

The staff was exceptionally accommodating. Both services were very well prepared. Also they are great with meeting and exceeding expectations on short notice.
~Adam Schultz

Truly Recommend . Very grateful for the service that they've done we really appreciate it all and the time how they handled it how he went out of his way thank you Nicholas Facci director thank you once again God bless from the Edmonds family.

~Stephanie Edmonds

The sincere kindness, caring, and compassion that we received from Mr. Bordeau and his staff were unparalleled and extraordinary. Every detail was taken care of in such a caring and supportive way. We felt held by the process. The funeral service that they created on short notice set the stage for us to experience meaningful grief and to go forward in life.

~Barbara Raab

I highly recommend RiverView Funeral Parlor to anyone looking to say there last goodbyes to loved ones. It was such a wonderful experience working with them they made the hardest time in my life a really beautiful ending and I couldn't imagine working with anyone else. The way they took my family in and went above and beyond to make sure my mother went out with pure love was amazing and I'm very grateful to have them by my side reassuring me everything would be okay. I want to say thank you with every bone in my body I really do love you guys and want nothing but the best for you all.
~Cori Campbell

Service was excellent. Would recommend highly. During a difficult time roy made the whole process simple.
~Renee Levy

"My most sincere Thanks to Riverview Funeral Home, Nick Facci, Lou, and Rev. Todd Barton, for holding such a warm and loving memorial service for my brother Ron! Not only is your facility beautiful, your kind words and understanding of such a great loss was incredible! I know my brother Ron Barton was looking down smiling as all his friends and family came to pay their respects and say a final goodbye. I have to say, of any funeral I have been to in other facilities, Riverview was by far the best, the warmest, and the staff were wonderful! Thanks again for all you have done for our family, and all other families as well!"

~Cristy DeLacey

"When planning my mother's funeral a year ago, one thing for sure is I didn't want her services at a commercial funeral home. When you lose someone you love it's personal, why chose an impersonal place. Price was a consideration too, Riverview price is very reasonable. She passed in the middle of the night, I called Nick. He helped us through everything start to finish. My mother looked beautiful, they did an amazing job. My brother passed away suddenly a week before her in California, they did a special memory video and poster, and added my late sister. I can't see any other place making us feel so comfortable we put our Mom in their hands. We all left saying "Wow they did a great job". Thank you Roy and Nick for making this easier for us, and as I told you my Mom would be very happy you made her look so beautiful."

~Ginny Visker

~Timothy Anastasio

"They were so kind and accommodating. We didn't have your typical funeral. We played rock music and told alot of stories you normally don't hear. We also had the hearse following Harley's to the cemetery and everyone blasting there music. It was definitely more of a celebration of life than a boo-hoo funeral. I would definitely recommend this funeral home."

~Colleen Bowers

"From the first moment that my father and I walked in to make arrangements for my terminally ill mother's funeral, I could feel at ease with the professionalism here. Every detail was talked about and we were able to quickly choose a setting that worked for us. They helped to make a hard situation easier to handle and went above and beyond to make everyone at ease during the process. I would recommend them to anyone."

~ Dennis Jordan

" My husband recently passed and I found myself at the Riverview Funeral Home. From the moment I was greeted and walked in, I felt supported and confident that I could go through this process for my husband with dignity and respect, without concerns of being taken advantage of during this difficult time as some seem to do. Nick listened patiently to my concerns, assisted me in the making of the arrangements, and gave his full attention to each detail to ensure things were addressed appropriately and with professionalism. No requests were too small or unaddressed and I couldn't have been more pleased with the services provided to me. They will also offer to assist you afterwards as well with any concerns you may have. I highly recommend using their services to anyone that finds themselves in need. "

~ Corinne Cosgrave-Honsinger

" My wife passed away suddenly at home. From the moment that I called Riverview Funeral home, I knew that I was in the hands of very professional people. Roy & Nick are beyond great, their service and commitment to perfection is over the top perfect.
It's during this time that you could be very vulnerable to misguided items that you don't need, but are sold as part of making money. You will never have to worry about this at Riverview. They are there to support and to make their services to you the very best and best price available anywhere. "

" The support and service that you get go on even after their normal services are over. They are their 24/7 to help you. "

" God Bless Roy & Nick......you’re number 1 in our book. "

Love you both,

-Roy Purtell

"Riverview Funeral Home is absolutely fantastic! Our dear friend passed suddenly. During a time that we were overcome with grief, we ran across the online ad for Riverview Funeral Home and placed a call. The Director, Nick, welcomed us that same day, made us feel very comfortable and walked us through the process of planning the viewing, funeral and burial. The funeral home decor and environment was peaceful, clean and incredibly comfortable. Nick and his staff were wonderful in attending to every single detail with a stellar degree of professionalism. I would highly recommend Riverview Funeral Home. They really do go above and beyond!! "

- Jennifer Nelson

"I can't say enough about the wonderful care and service our family received with the recent passing of our Dad, from Nick Facci and the staff at Riverview Funeral Home. Nick is a true professional, with great attention to detail. He is compassionate and flexible, helping to meet the needs of all family members during a very stressful time. Together with Chaplain Harold, Nick ensured that Dad's visitation and memorial service was respectful and meaningful. And the video portion was so well done! We were truly blessed to be referred to Nick and Riverview Funeral Home."

-Christine Roullier

"I would like to express my sincere appreciation for the service that you provided me when my husband passed last week. You were at my home within an hour to pick up his body and take it to the funeral parlor. Nicholas was incredibly understanding, compassionate and kind when he arrived the following day to make arrangements with me and again when he came personally to my home to deliver my husband's ashes. I could not believe the door to door service that was provided and the fact that I never had to step inside the funeral facility in order to plan my husband's direct cremation which was exactly what he wanted. Your prices were unbelievably reasonable for this service as well. For this reason I hope this review reaches out to others and that your service enjoys limitless growth and success."

Sincerely,  Anita Fellows

"We recently had our son's services at Riverview Funeral Home, they are a first class business that did a wonderful job at a reasonable price. They're caring and sympathetic to your loss."

-Paul Sleasman, Sr.

"This establishment did a steller job in both me and my families time of need. They opened up after hours and was very accommodating. We couldn't ask for a fairly priced and professional service. Thank you again and I would highly recommend using them for your services."

-Paul Settle (The Bobar Family)

"Thank you Nick and all of the staff at Riverview Funeral Home, through our extremely tough time of losing our beloved mother the staff was so sympathetic and compassionate to myself and my family they made the tough process of planning and arranging her funeral very comforting and as easy as possible . Nick and his staff went above and beyond for us. I would like to thank Riverview Funeral Home for everything that they have done for my family and most importantly my mother."

-Allie (Miles) Huff & Anthony Huff

"The sincere kindness, caring, and compassion that we received from Mr. Bordeau and his staff were unparalleled and extraordinary. Every detail was taken care of in such a caring and supportive way. We felt held by the process. The funeral service that they created on short notice set the stage for us to experience meaningful grief and to go forward in life."

-Barbara Raab

"Our whole family would like to thank Roy and Nick for taking such good care of my Dad and the whole family. Roy and Nick were both compassionate, patient, professional and Oh My Gosh, did they listen! Mom showed up at the funeral home with all 6 of us girls in tow. We were welcomed with open arms. They listened to everything we had to say, while patiently gathering the information they needed to help us give Dad a send off worthy of our love for him. When it came time to pick out the casket, Nick was 'excited' to show us what he thought was the perfect fit, based on all of our stories. Although we looked through a large part of the offerings, we came back to Nick's original selection. It was so perfect, nothing else compared - Nick was spot on. They took such good care of us - even when it probably felt as though the funeral home was beyond capacity during the viewing and service. As we were ending the service at the cemetery, my sister wanted to play a song for Dad from a CD she brought along. Not a problem! The doors of the hearse were opened, the CD was placed in the player and the volume was turned on high so everyone by Dad's grave could hear the music. Roy and Nick, we're grateful for your care and know that we'll continue our long history with the Riverview Funeral Home. Thank You!!! "

- Kathleen Cregan

"When I first walked into Riverview Funeral Home for my grandmother's service I automatically felt a sense of comfort. The detail and the level of care that was provided to us by the way my grandmother was prepared for her simple private viewing pleasantly surprised us. They exceeded our expectations for a brief goodbye and it was such a comfort. The quality of service rendered to my family was superb!
Since then, I have attended many services arranged by Riverview Funeral Home. I have witnessed the staff (Mr. Roy and Nick) serve many different types of families that come from many different walks of life and faith. The staff of Riverview is genuine and caring to each family that they serve. The level of care and compassion has remained consistent with every service executed with patience and grace. Riverview is trustworthy, professional and organized and I truly believe that Riverview has changed the face of funeral service in the Capital District and has raised a standard for affordable quality care."

-Tia Beatty